Wholesale Return Policy
Wholesale Returns
Please read the following carefully for terms and conditions on returns, exchanges, damages, etc.
All sales are non-refundable after 15 days.
Instructions for Returns/Exchanges/Damages:
- To request a return label for damages, get authorization to send back/exchange any unwanted styles, or request refunds/store credits email attirefocusboutique@gmail.com
- If you are reporting damages, please be sure to include pictures of the damaged pieces.
Change of Mind Returns
Shipping Fees for not as Expected, Change of Mind, & Other Reasons
- If you wish to return an item due to a change of mind, you will receive a store credit for the value of your item.
- A return shipping fee will be deducted from your store credit.
Defective or Incorrect Items
Wrong, Missing, Damaged, & Defective Items
- If you receive a defective or incorrect item, you may choose to receive a full refund to your original form of payment.
- In this case, Attire Focus will cover the return shipping costs.
What are the requirements to have my items accepted as a return?
- All return requests must be made within (15) business days of receipt. We have the right to decline return requests that are made after (15) business days of receipt.
- Buyers must return the item within (15) days of receiving the return shipping label.
- Buyers must be able to explain the reason for their return to the best of their ability.
- Returned items must be unworn, unaltered, and in its original packaging with tags still attached.
- Returned items must be sent in with the shipping label provided by Attire Focus. Any other methods of return will NOT be accepted.
- Buyers may NOT place credit card disputes or chargebacks without first communicating with Attire Focus to come to an amicable solution in regard to their purchase.
Non-returnable items/ what items are final sale?
- All SWIMWEAR, BODYSUITS, ACCESSORIES, EARRINGS are final sale.
- ALL ADHESIVE BRAS, SHAPEWEAR, UNDERGARMENTS and HOSIERY, are final sale.
- We cannot accept returns on final sale items, or gift cards.
- The cost of shipping to you for the original order (if applicable) is not subject to refund.
- We are also not responsible for non-Attire Focus merchandise included in any returns.
- Unfortunately, non-returnable and gift cards cannot be returned for store credit.